Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

RETURNS

WARRANTIES
Limited Warranty on Entertainer Sound System™

Entertainer Guitar warrants to the original owner-user that this Entertainer Guitar product will be free from defects in material or workmanship. This warranty is limited to twelve (12) months from the date of customer purchase, whether or not actual use begins on that date.
Limitations and Exclusions
Entertainer Guitarʼs obligations under this warranty and the sole remedy for its breach are limited to repair, at its manufacturing facility, of any part or parts of its Entertainer Guitar products which prove to be defective; or, in its sole discretion, replacement of such products. All returns of defective parts or products must include the product model number and serial number, and must be made by prior arrangement by calling Entertainer Guitar customer service. Authorized returns must be shipped prepaid. Repaired or replacement parts will be shipped by Entertainer Guitar.
1. All claims under the warranty provided herein must be made within ninety (90) days from the date of discovery of the defect. Failure to notify Entertainer Guitar of a warranted defect within ninety (90) days of its discovery voids Entertainer Guitarʼs obligations hereunder.
2. The warranty provided herein shall be void and of no effect in the event that: (a) the product has been subjected to misuse, neglect, accident, improper or inadequate
maintenance, corrosive environments; (b) unauthorized modifications are made to the product; (c) the product is not installed and operated in compliance with applicable building,
mechanical and electrical codes; or (d) the serial number of the product has been altered, defaced or removed.
3. The warranty provided herein is for repair or replacement only. Entertainer Guitar shall not be liable for any loss, cost, damage, or expense of any kind arising out of a breach of the warranty. Further, Entertainer Guitar shall not be liable for any incidental, consequential, exemplary, special, or punitive damages, nor for any loss of revenue, profit or use, arising out of a breach of this warranty or in connection with the sale, maintenance, use, operation or repair of any Entertainer Guitar product. In no event will Entertainer Guitar be liable for any amount greater than the purchase price of a defective product. The disclaimers of liability included in this paragraph 2 shall remain in effect and shall continue to be enforceable in the event that any remedy herein shall fail of its essential purpose.
4. THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY FOR Entertainer Guitar PRODUCTS, AND IS IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES. Entertainer Guitar SPECIFICALLY DISCLAIMS ALL OTHER EXPRESS AND IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. No person or entity is authorized to bind Entertainer Guitar to any other warranty, obligation or liability for any Entertainer Guitar product. Installation, operation or use of the Entertainer Guitar product for which this warranty is issued shall constitute acceptance of the terms hereof.

LIMITED WARRANTY ON GUITARS
What does a Limited Lifetime Warranty Policy really mean?

Our Limited Lifetime warranty policy means that for the first 2 years you own the product, www.entertainerguitar.com will cover all parts and labor for anything deemed defective. After that initial 2-year period, Entertainer Guitar will cover the parts for anything deemed defective as long as you own the product, but now the consumer is responsible for any labor charges incurred in the repair.

Who do I contact for warranty service for my guitar?

You need to contact your place of purchase with a copy of your sales receipt and request a warranty service evaluation. The dealer or service center should then contact www.entertainerguitar.com and request a Return Authorization number.

What if my guitar is not repairable?

www.entertainerguitar.com will replace the item with another one of equal value. In the case of a discontinued model, www.entertainerguitar.com will replace the item with another of equal or more value.

Is my warranty transferable?

No, all www.entertainerguitar.com warranty policies are valid only to the original purchaser with a warranty card on file or a copy of the original sales receipt as proof of purchase.


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of www.entertainerguitar.com. The collective work includes works that are licensed to www.entertainerguitar.com. Copyright 2003, www.entertainerguitar.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.entertainerguitar.com or purchasing www.entertainerguitar.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.entertainerguitar.com or to purchase www.entertainerguitar.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.entertainerguitar.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of www.entertainerguitar.com used in the site are trademarks or registered trademarks of www.entertainerguitar.com


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, www.entertainerguitar.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. www.entertainerguitar.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. www.entertainerguitar.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
www.entertainerguitar.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if www.entertainerguitar.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a www.entertainerguitar.com product is mistakenly listed at an incorrect price, www.entertainerguitar.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. www.entertainerguitar.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, www.entertainerguitar.com shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by www.entertainerguitar.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
www.entertainerguitar.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to www.entertainerguitar.com.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of www.entertainerguitar.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of www.entertainerguitar.com products) must be commenced within one (1) year after the claim or cause of action arises. www.entertainerguitar.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. www.entertainerguitar.com may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a www.entertainerguitar.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
www.entertainerguitar.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, www.entertainerguitar.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, www.entertainerguitar.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to www.entertainerguitar.com in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless www.entertainerguitar.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, www.entertainerguitar.com may link to sites operated by third parties. However, even if the third party is affiliated with www.entertainerguitar.com, www.entertainerguitar.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of www.entertainerguitar.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, www.entertainerguitar.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Guitar Care & Maintenance.

Here are the basics on keeping your guitar in tip-top shape. The four most important things you need to do for your guitar:

1. Keep it clean
2. Keep it comfortable
3. Don't hurt it
4. Play the heck out of it.

Keep it clean:

There are many fine cleaning products available for your guitar at your local music store. Invest in a good polish and a couple of lint-free polishing rags.

* Wipe the strings down with a dry cloth after playing. Use guitar polish sparingly on the rest of the guitar.
* If the strings are dead or discolored, change them. For routine changes, change strings one at a time. This will put less stress on the truss rod.
* On satin finishes, the wood will take on a nice patina (shine) over time. Again, use your polish sparingly!
* Use lemon oil or a "conditioner" on the fingerboard and bridge a couple of times a year, or if the wood looks dry. You'll need to take off all of the strings to do this.

Keep it comfortable:

Generally, if you are comfortable, your guitar will be comfortable. Try to keep the temperature moderate and keep the guitar between 40-60% humidity. Use a humidifier in the case or room if:

* You frequently run the heat or air conditioner.
* You are in the mountains or desert.
* You aren't sure.
* If you live by the shore, or on a boat you probably don't need a humidifier. A desiccant (silicon pack) in the case may be needed.

Don't hurt it:

* Do not shock your guitar or subject it to extremes! If you are out in the snow, and enter a warm house or club, do not open the case until the guitar inside has come up to temperature.
* Do not leave your guitar in the trunk of your car! (That will kill your guitar and you will be very sad!).
* Make sure you have the proper case. When you close the lid, be sure to latch it! Carry the case with the lid towards you. Backwards down the stairs and forward going up.
* If you don't know what you are doing with the truss rod, don't goof with it. Get to know a good guitar tech.
* Don't tune it above pitch. The A string should be 110 HZ or cycles per second. Electronic tuners are inexpensive and reliable.
* If traveling by plane, be very careful. Loosen all the strings on your guitar and use the best fitting, best constructed case you can find.

Play the heck out of it:

Not only will you feel good and get a rush from playing your guitar, but the more you play will help the solid woods to develop tone. This also helps to keep you in touch with your guitar, should it need maintenance.

On occasion, your guitar will require service. This might include a truss rod adjustment and set up. If you play a lot, you will eventually need your frets dressed or maybe a new saddle or nut.